Credit & Collections Benchmarks & Analysis

icon Research Report on Benchmarks, Best Practices, Accounts Receivable, Bankruptcy, Career Issues, Credit, Legal Issues, Operations and Administration, Technology and Automation, Case Studies  •  posted 06/17/11

This guide will give you the most up-to-date benchmarks, metrics, and strategies To enable you to set goals, benchmark operations and maximize the performance of your department.

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To enable you to set goals, benchmark operations and maximize the performance of your department in the "new normal" context of today's economy, you need access to the most up-to-date benchmarks, metrics, and strategies. IOFM’s Credit & Collections Benchmarks & Analysis 2011 has been produced to meet exactly this need. In addition to the relentless new emphasis on cash flow and profitability, this survey also charts a renewed focus on credit fundamentals—those due diligence best practices that, all too often over the past decade, received short shrift.

This IOFM Research Report was written to help you benchmark your progress in this tough economic climate—with latest strategies, best practices, exclusive survey results, and invaluable case studies.

Credit & Collections Benchmarks and Analysis 2011 from IOMA's Institute of Finance & Management (IOFM) Research, offers you the extensive intelligence you need to make immediate decisions and to plan for the future, including:

• Thirty-five individual key credit benchmarks to help you measure your processes and department’s performance
• Case studies on firms like Shell, Data Impact, Sandberg Furniture, Imperial Nurseries, Princeton Packet, Quad Knopfy, and Reckitt Benckiser that explain how they are using benchmarking to improve operations
• How Credit departments are organized, what functions are individuals responsible for, who they report to which will help you improve efficiency in your department
• Use of outsourcing and automation – to help you determine when it is right for you

This guide covers four basic areas critical to managing credit, accounts receivables and collections: best practices, benchmarks, automation, and outsourcing. In addition to the data, the report also provides case studies, and a list of over 100 charts and figures, for example:

In 185 pages, you'll get practical advice on how to improve your performance throughout a broad spectrum of activities such as benchmarking department performance; DSO, past due percentage and bad-debt write-offs; and days to process a new order.

Featuring exclusive data culled from the IOFM survey of hundreds of credit pros nationwide, some of the key metrics covered include:

• top 3 best practices for maximizing performance in credit, receivables, and collections
• automation of deduction management
• automation of credit decisioning
• electronic invoicing
• annual bad-debt write-offs as a percentage of sales
• percent over 60 days past due, ending current receivables
• average time to approve a new order
• auto write-off tolerance
• top strategies to control credit and collection costs and improve efficiencies
• and much, much more

In addition, you'll get valuable insights into how to successfully reinvent your credit functions to meet today’s new business paradigms in the current volatile economy with the latest in electronic commerce, process improvement, technology, global risk management, systems knowledge, and automated decisioning.

No-Risk Web Offer: You get IOFM's Ironclad 100% Money-Back Guarantee: if you're dissatisfied with your report for any reason, return it within 30 days and you'll receive a full refund — with no questions asked.

Click here to review this report's Table of Contents.