What Is the Purpose of Benchmarking?

September 12, 2018

Share

By Chris Doxey

Benchmarking is a tool for assessing and comparing performance in order to achieve continuous improvement. It is part of a total quality management process, and includes the following key elements:

  1. Focuses on processes rather than outcomes;
  2. Encourages information sharing; and
  3. Implies a willingness to change and a desire to implement best practices.

Benchmarking can answer the following questions:

  • How are we doing compared to others?

  Free with Starter Membership!

Join IOFM today as a Free Starter Member to get access to hundreds of Articles, Webinars, Expert Answers, Resource Downloads, and more!

Join Today

Subscribe to our Monthly Insider

You may unsubscribe from our mailing list at any time. Diversified Communications | 121 Free Street, Portland, ME 04101 | +1 207-842-5500