Financial close is one of the most stressful periods in the order-to-cash department as teams have to work on day-to-day credit and collections activities provide executive leadership with reports on performance.
The disconnect between c-suite’s goals for the organization and the performance metrics provided leads to a lot of wasted time and effort during month/quarter/year end closes.
Research on 650 successful A/R transformation projects revealed that senior execs and process owners rely on an A/R Dashboard comprising of 20 must-have KPIs that not only deliver executive visibility but also enable process owners to drill-down and identify root-causes and improvement opportunities.
In this on-demand webinar, join Judy Bicking and Kiran Rana as they discuss:
- The purpose of financial close and the roles/responsibilities of the order-to-cash team
- The most important metrics to deliver executive visibility on including trends in DSO, bad-debt, cost of processing receivables
- Root-cause analysis at the process level or with individual customers and team resources by drilling down into reports for credit, collections, cash application, billing, and deductions
- Identifying strategic, long-term areas for improvement to enable proactive decision making
Senior Trainer, IOFM
Her career has been focused on Procure-2-Pay, Order-2-Cash, and developing Shared Service Centers in the U.S. and Europe; earning high recognition for process improvement and major cost savings. She led the first departments to earn IOFM AP & AR Departmental Certification designation.
Today she is a Public Speaker, does consulting in P2P and O2C. She participated as co-founder and played a major role in writing and conducting certification training in these fields. She is a strong believer in “raising the bar” in these areas.
Encourages Women through Facebook called: Women-at-Work. She also owns and operates a retail department store along with her passion in doing mission work at home and abroad.
AVP, Solution Engineering, HighRadius
Kiran is the AVP of Solution Engineering at HighRadius. He works with customers across multiple industries to solve complex order-to-cash problems. He is involved in performing upstream assessments and recommends modernizations, and is dedicated to educating industry practitioners about the applications of artificial intelligence in the order-to-cash space
Continuing Education Units available:
Receive 1 CEU toward renewing ARM, ARS, AOCM or AOCS certification from the Institute of Finance and Management! The Accounts Receivable Certification and Order-to-Cash Certification Programs are designed to establish standards for the profession and recognize Accounts Receivable and Order-to-Cash professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the Accounts Receivable and Order-to-Cash bodies of knowledge.
This webinar is provided free of charge and underwritten by a sponsor. Following the webinar, you may be contacted by the sponsor with information about their products and services.
Continuing Education Credits available:
Receive 1 CEU towards IOFM programs:
Receive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.