Embracing Change Management - What You Will Gain in 2019 & Why it Matters in AR

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Wednesday, February 6, 2019 | 2:00PM - 3:00PM Eastern Time | Free Webinar

As a controller, ensuring that a project — like implementing an automation solution — goes off without a hitch is critical. Unfortunately, people are afraid of change, which can make your job more difficult.

In departments like AR where old habits (like sticky notes and paper invoices) die hard, all parties involved need to be actively engaged for a project to be successful. Enter Change Management: An approach that helps staff understand the need for change and what they’ll be gaining from it by delivering the right information to the right people at the right time.  

In this webinar, you’ll discover the benefits of Change Management in the digital era and how it:

  • Engages staff at all levels at the appropriate time 
  • Opens the door for communication about change & the need for it 
  • Provides active & visible executive leadership 
  • Allows for corrective actions needed along the way

crop.MarkBrousseau-square.jpg.thumbnail-150px-square.150x150.jpegMark Brousseau
President, Brousseau & Associates

Mark Brousseau is a noted analyst, speaker, writer and marketer, with more than 21 years of experience in advising leading providers of financial operations solutions and services.

Brousseau is president of Brousseau & Associates, a full-service strategic marketing and business development consultancy with the largest client base of any firm of its kind. Brousseau & Associates counts among its clients many top solutions and services providers in the payables, receivables, payments, document management, and healthcare verticals.


crop.Diana.png.thumbnail-150px-square.150x150.pngDiana Eagen
Director of Sales, Esker

Diana Eagen has responsibility for Sales & Customer Development for Esker North America. For over 20 years, her expertise has been providing software solutions that compliment an organizations current Accounting and IT departments while improving their productivity, efficiency, and environmental impact. Diana’s passion at Esker is helping finance departments eliminate paper and manual processes while decreasing costs within the credit-to-cash cycle. Diana has a degree from Purdue University.


This webinar is provided free of charge and underwritten by a sponsor. Following the webinar, you may be contacted by the sponsor with information about their products and services.


Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AP CertificationPP-OC_seal_APP_outline.FNLReceive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Continuing Education Credits available: 

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Thank you!

Thank you for registering for the live webinar: Embracing Change Management - What You Will Gain in 2019 & Why it Matters in AR, sponsored by Esker. A confirmation email will be sent shortly with login details.