Case Study: Customer Master File Setup and Maintenance at Global Experience Specialists

May 16, 2016


When data in the customer master file (CMF) is set up accurately from the start and the file is properly maintained, billing is better able to avoid invoicing errors and ensure prompt remittances, while AR is better able to track payment histories, foster constructive customer relationships, and provide accurate customer information to the decision-makers in the C suite. To glean some advice for effective CMF management, the AR & O2C Network interviewed Cody McKamey, Accounting Specialist,…

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