Is Artificial Intelligence Set to Replace You in Order-to-Cash?

AI terrifies many people.

You must have heard; AI will lead to a future where machines do all the work, and you will be sent to early retirement or, the terminator version, where robots take over the humans. However, are these the only two scenarios for AI?

What if it is not the end of work but the beginning of a massive job boom? According to Gartner, starting 2020, AI-related job creation will cross into positive territory, reaching two million net-new jobs in 2025.

AI’s purpose is not to replace humans, but for humans to focus on more critical problems that they never had the time to focus on. For example, in a very deductions-prone industry like the CPG, imagine how much margin erosion AI could prevent if analysts are given recommendations on valid and invalid deductions.

Join this webinar to understand the developments in AI in Order-to-cash and learn how to focus on building the skills in areas robots can’t do well.

Key Takeaways:

• Using AI to empower everyone from executives to analysts and unlock new possibilities
• Building a business case for AI while focusing on value creation
• Managing change in the age of AI
• Upskilling to save your career from robots

Judy Bicking, APM
Senior Trainer, IOFM

A 27-year Johnson & Johnson Global Business Services veteran, Judy Bicking is a recognized pioneer and leader in Credit Management and in Procure-to-Pay.

After a successful career in AR and AP management, Judy was tapped to lead the development and design of J&J’s US Shared Service Center.

By benchmarking best practices across industries in a highly decentralized AP environment, she successfully helped J&J transfer 100+ AP departments and 1.2 million invoices to its new Shared Services Center. The marked improvements in process productivity, reduced P2P cycle times and errors, increased compliance with global, federal, and state laws, reduction in fraud risk, and improved internal policies all contributed to the new center’s recognition as World Class.

In addition to creating a successful Shared Service Center, Judy also championed training for her staff, investing in the team earning the IOFM AP Departmental Certification designation. The team successfully designed and implemented web invoicing, a P-card program, and an efficient imaging/workflow system. Judy then applied her successes to J&J’s European P2P Project team, designing and implementing a Global Shared Service Center in Prague.

A globally recognized AP Practice and Change Management leader, Judy is a sought-after subject matter expert, trainer, and speaker. She has authored and helped develop the IOFM’s AP online learning center, and is a co-founder and SME for the IOFM AP Certification program. 

Yashwant Divakar
Solution Principal, HighRadius

Yashwant Divakar Solution Principal at HighRadius Yash has been instrumental in executing several large O2C transformation projects for Sysco, ResMed, Sherwin Williams and American Greetings while working across the Product and Consulting teams at HighRadius. He is the expert in artificial intelligence and RPA based transformation projects and specializes in conducting detailed assessment of the Accounts Receivable process, benchmarking and developing a detailed roadmap for companies to attain the best in class standards.

This webinar is provided free of charge and underwritten by a sponsor.

Following the webinar, you may be contacted by the sponsor with information about their products and services.