Bank details on invoice do not match information on file

July 29, 2019


Q.¬†What is best practice when an invoice is received by AP and the bank details on the invoice do not match the bank details that are on file in the ERP system? A. (provided by the IOFM senior trainer Judy Bicking) ----- This situation shouldn't happen often, as companies rarely change their bank relationships. However, I would consider this a red flag until "verified," especially since invoices can be touched by so many people.I would suggest pulling the original paperwork to see who provided…

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