Benchmarking expense processing

January 25, 2020

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Q. We would like to benchmark our corporate card and expense processing against other organizations. We'd like to see what best In class looks like and compare our performance. Do you have any suggestions? We would really love to get feedback on the below topics: Operations monitoring: what KPIs exist, how often are they reviewed? Performance management: how is work in queue managed?  Key controls: what different type of SOX or Key Controls exist and to what level are the reviewed,…

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