Benchmarking: Invoices per processor, cost per invoice

May 22, 2019

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Q. Do the key metrics for Invoices per processor and cost per invoice customarily include travel and entertainment transactions and T&E staff costs? We're calculating these metrics with and without the T&E data to help us measure our performance and trends over time. To compare ourselves to industry, we're using metrics without T&E data, and wanted to confirm we're comparing apples to apples.  A. (provided by Jess Scheer, IOFM Editorial Director) ----- Thanks for being a member and utilizing…

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