Communicating a shift to shared services

March 4, 2019

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Q.¬†We are establishing a Shared Services Center and would like guidance on the means and content of our communication to existing staff to offset the negative effects of the rumor mill. What key points should be mentioned in any communication? Should the communication address the possibility of redundancy or should we remain silent on that point? We are a U.S. based corporation and part of an international group. Our SSC will be formed within our offshore subsidiary. I look forward to any…

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