Customers demanding use of invoice portals?

July 8, 2020

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Q. Are your customers demanding the use of their portal to: • Look at invoice history? (Requiring you to look at it yourself)• Submit W-9s?• Submit your invoice?• Other? (Anything else they are making you use it for) Has COVID affected portal usage? A. (Answered by the IOFM AR/O2C/C&C Advisory Panel) ----- We have several accounts in which we use portals for.   Invoice submission Invoice & payment inquiries Purchase order submission to us Purchase order adjustments EFT remittance advice Email…

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