Handling invoices that can't be processed

July 31, 2019


Q.¬†What does your company do with an invoice that can't be processed for payment because there is something wrong on the invoice or it is missing the mandatory coding for payment processing? Do you reach out to the vendor directly as soon as possible? Send a rejection letter? Obsolete the invoice and wait for the vendor to call looking for payment? A. (provided by the IOFM Advisory Panel) ----- It depends. We reach out to the vendor if it is an invoice with a past due balance that we can see we…

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