Handling vendor inquiries

February 1, 2021


Q.¬†How are AP Departments handling vendor inquiries? Our department has a hotline and an email account for inquiries and as our business grows the inquiries increase. Any advice in this area would be appreciated. (Answered by the IOFM Advisory Panel and the IOFM Ask the Expert Team) ----- I would recommend that you consider a self-service vendor portal if you are looking to cut down on vendor payment inquiries. A self-service portal allows vendors to log in remotely and check their…

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Naturally, this forum doesn’t allow the kind of full information exchange necessary for the Institute of Finance & Management (IOFM) to provide legal advice and the Expert is not a tax attorney in any event. Please understand that the nature of our responses are limited by these constraints as well as the site’s Terms of Use. If you have further questions or suggestions about how we can improve IOFM, please let us know. 
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