Managing Daily Improvement

Implementing Managing Daily Improvement (MDI)

Is your team fighting a battle against duplicate, past-due, and incorrect invoices? Read how Glatfelter's AP Lead Lisa Rue uses Managing Daily Improvement reports to help her team improve its effectiveness. To keep tabs on her progress, she tracks several key measures:

• Quality: Errors incurred by the Accounts Payable processor;
• Productivity: Factors that prevent invoices from being keyed, such as wrong POs;
• Time: Number of invoices keyed in a specific period (e.g., an eight-hour day);
• Cost: Factors preventing on-time payments, such as purchasing or approval blocks