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Benchmarking - Measure your AP Performance
Before making any changes to your processes, it’s crucial to know how your performance compares to your peers. IOFM’s Benchmarking Reports provide the insights you need to measure accurately, set realistic goals, and drive meaningful improvements. This year, we’ve streamlined the data into two comprehensive reports, one tailored specifically for professionals working in shared services, and one designed for everyone else in AP. Each combines measurement principles, why to measure, what to measure, and how to measure, with IOFM’s latest benchmarking data to help you see exactly where you stand.
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When Self-Evaluations Fail, So Does Strategy
Nearly 70% of AP leaders are making business decisions based on inaccurate assumptions about their team’s performance. This faulty “gut check” has real-world consequences. You’re either delaying need investments or, worse, overspending on tools built for problems they don't exist or address a gap that was never real. IOFM’s year-long study of more than 600 AP teams found that AP leaders are speculating badly because they don't have good benchmarks to guess from. Internal metrics tend to measure activity, not standing. A team can track its own invoice efficiency and effectiveness for years without ever learning whether that number is as good as it could or should be.
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Latest
Summer 2026 AP Performance Benchmarks: When Self-Evaluations Fail, So Does Strategy
Nearly 70% of AP leaders are making business decisions based on… Read More
Keys to Driving AP Performance: Eight Benchmarks for Efficiency and Effectiveness in Shared Services
This report is designed specifically for AP teams working in shared services. It benchmarks eight critical AP metrics, including invoice cycle time,
… Read More
In our second report, we turn to decentralized AP teams, those operating outside of shared services. The findings show how today’s economic
… Read MoreWhat are you waiting for?
