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This report is designed specifically for AP teams working in shared services. It benchmarks eight critical AP metrics, including invoice cycle time, cost per invoice, and days payable outstanding all

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In our second report, we turn to decentralized AP teams, those operating outside of shared services. The findings show how today’s economic uncertainty is influencing payment strategies, with

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Businesses – especially those that sell to consumers – are facing daunting tests in this economy.


Headwinds were already bad: the Federal Reserve reported in July that auto loan and

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2024 AP Benchmarking Report: Automation and Technology - This year, we once again analyze the progress of AP organizations’ move to technology. All indicators point to the fact that tech is on… Read More
2024 AP Benchmarking Report: Performance Metrics and Concerns - In this second of three 2024 AP Benchmarking Reports, we examine accounts payable performance metrics that reflect respondents’… Read More
2024 AP Benchmarking Report: Respondent Demographics - Benchmarking is a recommended best practice for organizations looking to improve their processes. It involves research into how other similar… Read More
Q. I have some questions around metrics for “invoices paid late.” From an AP benchmarking… Read More
Q. I have been tasked by senior management to find benchmarking for various KPIs, including paid on… Read More

Most AP staff are working longer hours because invoice volume continues to climb – leading to burnout and a potential rise in resignations. That’s the takeaway of two surveys recently

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A benchmarking survey by IOFM indicates that overall, more than half of the vendors in respondents’ vendor master files are inactive.  While organizations with better vendor master file hygiene… Read More

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