Benchmarking - Metric of the Month

Benchmarking your performance against your peers is a crucial first step in any improvement efforts – no matter if you’re addressing your team’s training, processes or automation. After all, you can’t know where to concentrate your energies if you don’t know where there’s the most opportunity for more efficient or effective performance.

At the beginning of each month, IOFM will post a crucial AP metric to enable you to measure yourself against the profession's best. Bookmark this page and make a note to return again and again.