Process & Principles


Even when processes seem to be running smoothly in accounts payable and other finance functions, there’s always room for improvement. “Process improvement is important for so many reasons,”… Read More

This template is a tool for documenting measurements of an observed activity as part of your internal AP benchmarking or quality control metrics. Format Microsoft

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By Pam Miller, APMD

A metrics program provides valuable information to help manage your AP department effectively. The challenge lies in determining how many metrics should be kept—and which

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Q. Do the key metrics for Invoices per processor and cost per invoice customarily include Travel… Read More

By Brian Rosenberg

Many procure to pay operations use metrics to measure the success of their operations, but not all of these organizations fully leverage this information to drive process

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Application "It's like punching a giant marshmallow ... it's so hard to make a lasting impact," exclaimed a frustrated manager trying to effect change. How do you overcome the inertia and even… Read More
Benchmarking Borrow …, adopt, adapt, advance! Imitate creatively, adapt innovatively- Christopher Bogan So you have mapped your processes and gathered metrics. In the quest to improve processes… Read More
Define and Research Facts are stubborn things. — John Adams Metrics and benchmarks provide a solid foundation for improvement. Trying to bring about change is a tall order, whether persuading… Read More
The Set Up: What Metrics Can Do This is the first in a series of articles on metrics and benchmarking and their role in AP process improvement, employee growth, and savings to the bottom… Read More
Before you venture outside your organization to search for best practices, look in your own backyard. You may find that one of your departments is saving 50% on a particular process because they… Read More

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