Process & Principles

If your organization is planning on benchmarking its processes and procedures–or is simply exploring the idea of doing so–it is critical to approach the effort thoughtfully, so that your… Read More

William Stamper, an accounts payable manager at Teleflex, Inc. headquartered in Durham, NC, is a big believer in benchmarking. "We like to know where we are, see where we are going, and plan for… Read More

According to Jean Leslie, a researcher at the Center for Creative Leadership (CCL), “Building relationships is one of the strongest skills sets related to AP leadership effectiveness.” In a… Read More

Jess Scheer Senior Content Manager, IOFM Given a list of more than 20 options from which to select their biggest business needs, the only choices that garnered more than 25 percent of respondents… Read More

Determining the cost to produce an invoice (CPI) can present challenges for AP & P2P professionals who are seeking to benchmark. What items and functions get counted in the calculations? And does it… Read More

Accounts payable must interact with a variety of customers from within the larger organization as well as from outside the organization. Few, if any, of these customers understand exactly what AP… Read More

Although research shows that the number of organizations that use check payments is decreasing, many organizations are still relying heavily on these paper remittances. With check fraud still the… Read More

Metrics are vital for effective performance management in accounts payable. But determining which metrics to use and how often to track them can be overwhelming. To uncover a successful approach for

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It is tough enough for AP to stay on top of the problems created by vendors who send incorrect invoices, send too many copies of the same invoice, or send invoices to recipients all over the

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