Process & Principles

Memorial Healthcare System Improves Invoice Processing With ECM

The decision to implement a benchmarking program was prompted, in part, to compare Memorial Healthcare System to others within the industry, says Ricardo Menoscal, APM. He initially turned to the… Read More

Do You Know How Much It Costs to Process a P-Card Transaction?

AP professionals clearly understand that organizations can achieve substantial cost savings when they shift transactions to p-cards. This is borne out by a recent p-card survey conducted by IOFM in… Read More

UMB Bank NA Employs Benchmarking to Set the Stage for AP Automation

Sandra Slaughter, APM, is vice president and AP manager of UMB Bank NA, in Kansas City, Mo. “We were looking to automate our AP invoice processing, and I needed stats and data to justify or… Read More

Case Study: How One AP Manager Upped Performance With KPIs

The AP department at Briggs & Stratton Corporation (Wauwatosa, WI) was experiencing a number of challenges that led AP manager Al Barrett, CAPM, to implement a new process of measuring

Are You Setting Performance Measurements? Get Your Staff Involved!

While his accounts payable department is now working like a well-oiled machine, one accounts payable manager had to overcome some challenges to get to this point. “In our organization, we had… Read More

Moving the Needle – Transaction Processing vs. Analytical Tasks in AP

By Pam Miller, APMD Consultants and other experts who discuss the state of accounts payable often talk about the transition AP is making from focusing totally on transaction processing to performing

If You Are Not Measuring Your AP Processes, How Can You Manage Them?

Metrics are critical for understanding an accounts payable operation and for assessing the impact of any changes made to that operation to achieve organizational goals. In a survey conducted by IOFM

Metrics – Building Blocks for Better Processes

As business becomes more sophisticated and more stretched, whether because of a tight economy or simply competitive conditions, focus has turned to greater efficiency and productivity in all areas of… Read More

What Specific Duties Do Today's AP Departments Handle?

AP departments today deal with a wide range of tasks. But you may be surprised to learn that most do not deal with tasks such as travel or purchasing card administration, foreign currency payments,

Dashboards Put AP in the Driver's Seat

When going for a drive, you are sure to check your dashboard at some point, if not multiple times. The car dashboard allows you to check speed, gas mileage, and engine temperature, all without you