Process Improvement

The IOFM’s mission is to empower you to driver greater performance out of each step of the AP process: from procurement, to receipt of the good and invoice, to invoice matching, to routing and approval, to payment (including management and use of p-cards), to reconciliation, and accounting. The Institute’s best practices are valuable for those serving tasks that support AP – even if reporting outside of the operation, including: vendor master file, customer service, and project management.

Managing performance improvement is the key to success – whether your department is highly manual or fully automated or somewhere in between. IOFM helps practitioners do their job better and faster to generate savings (i.e., capture early-pay discounts) and free up time for higher-value activities.

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Tracking Results from an Automation Project

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Learn the top ten lessons learned from AP Specialist Jerri Painter's adventure leading an automation project for her department at the University of North Carolina at Charolotte. (Spoiler Alert: Everything takes longer than you anticipate.)

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