Shared Service Center


Q. I am running a travel audit shared service center which handles > 30 companies within the same group of companies. I segregated my team by companies they responsible. For instance, Staff A… Read More
Q. I'm wondering if you can guide me about best practices for shared services when we also use an outsourcing company. Specifically with corporate cards (T&E/P-cards), what is the… Read More
Increasingly, organizations are being called upon to better manage and control costs, provide improved services, and leverage information more effectively. To address these challenges, many… Read More
Q. We are establishing a Shared Services Center and would like guidance on the means and content of our communication to existing staff to offset the negative effects of the rumor mill. What key… Read More
Much like walking a bull through a china shop, opening a shared services center isn't something you can do discreetly. It's a massive organizational change that demands a lot from accounts payable… Read More
Happy With Results - More than half (58%) of AP shared services pros we surveyed said actual benefits met their expectations. And a third (34%) said the results were better than expected. What… Read More
One of the most effective ways to cut costs out of shared services is to charge services back to the parent company. Rather than being allocated funds as a cost-center, some shared service centers… Read More
Shared services centers have long been considered the natural endpoint for back-office optimization. They were born out of the realization that consolidating transaction processes into central… Read More
Plenty of decisions must be made when centralizing into a shared services center. What systems to implement, what chargeback structure to employ, and what inefficient processes can be dropped in the… Read More

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