Staff Transition Issues in Shared Services

Much like walking a bull through a china shop, opening a shared services center isn't something you can do discreetly. It's a massive organizational change that demands a lot from accounts payable management and staff. Consolidating multiple AP departments into one can significantly reduce costs, improve efficiency, and enhance customer service. But before you can reach that point, you must first staff the new center, which involves the right mix of new hires and permanent and temporary…