Strategies & Tactics

Q. I am looking to create a staffing model to review with senior leaders as we continue to grow and transform as an organization. Do you have templates or best practices as our KPIs continue to be… Read More

Q. 1.) What are companies doing as far as employee work location. Are they allowing full remote, hybrid or onsite work for employees. What are they offering? 2.) If they allow remote or hybrid work… Read More

If you want something done right, you have to do it yourself. While this philosophy may be empowering when it comes to auto repair or cooking, applying it to accounts payable is a one-way ticket to… Read More

Q. Do you know of any resources that highlights statistics from a survey on the challenges that AP departments are facing today? Example, the Censuswide released a survey and found that 72 percent… Read More

Q. My department is short-staffed, and our company acquired two organizations this year. My group has been working very hard with our workflow. I was wondering if the Advisory Panelists could share… Read More

A term you’ll hear from time to time is “desk-level decision making.” That simply means that each team member is making their own decisions about their process and priorities. As an example,… Read More

Accounts payable is a department known for team members’ longevity in their roles. In many organizations, it’s a place where people spend their bulk of their careers, eventually retiring from… Read More

Q. I have a bit of an unusual request. I have been working on the team structure and titles for my team. Until a few years ago, we had one department drafting and entering contracts (MSA, SOW )… Read More

Q. How are you all handling the work-life balance issue with your teams? We have an extremely busy department, and while there is no expectation for anyone to work extra hours, they are putting… Read More

These comments were compiled from an online discussion conducted by IOFM with the Advisory Panel on April 8, 2020. Christine Battles, P2P, Accounts Payable Manager, UniFirst Corporation. UniFirst is… Read More