Q. I am looking to create a staffing model to review with senior leaders as we continue to grow and transform as an organization. Do you have templates or best practices as our KPIs continue to be… Read More
Q. I am working on a project for my Accounts Payable team in regards to compensation and growth. We are looking at is making the AP Specialist position tiered to allow for growth and… Read More

Metric of the Month: The Aging Workforce

According to recent IOFM benchmarking data, many organizations are dealing with AP teams approaching retirement age. In the coming five-year period,

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By Pam Miller, APMD - Managers who have mastered the arts of delegation and empowerment are likely to find that their staffs outperform those of managers who have not done so. Delegation is an… Read More
Q. Do you know of any resources that highlights statistics from a survey on the challenges that AP departments are facing today? Example, the Censuswide released a survey and found that 72 percent… Read More
I'm trying to locate information to use in a presentation on A/P. For lack of a better description, AP 101 to teach a group of people not experienced in A/P what end to end looks like, etc. Can you… Read More
Most AP departments are staffed by groups of people who may or may not have anything in common besides the fact that they work together. AP staffers may be young with little actual work experience,… Read More
by Royce Grayson Morse, IOFM Managing Editor - Being a successful manager doesn’t just involve managing a process—it involves the management of the people who get the work done. We’re all… Read More

Something we’ve been talking a lot about lately is “type of decision-making.” This simply refers to how decisions are made about processing AP work. Do the individual processors

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Course description

You’re required to do more with less – process more invoices with fewer people, inadequate automation technology and sometimes misaligned operational functions. This

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