Leadership

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Marjorie Wiater, Disbursements Agent at FedEx Services: Global Disbursements in Moon Township, PA, believes that internal customer service is one of the primary keys to the effectiveness and success… Read More
Recently, Ryder Shared Services implemented an automation project to remove the paper from the payments process. “While some invoices were received through CXML (Commerce eXtensible Markup… Read More

By Bob Sefton Over time, every organization will experience a change of personnel in the accounts payable department. Whether personnel changes are the result of promotions, retirements,

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By Pam Miller, APMD At a recent conference, Jim Brady, National Managing Partner, U.S. Government Affairs, Deloitte & Touche, spoke about how managers struggle when addressing and remediating poor… Read More

By Pam Miller, APMD While all accounts payable departments “pay the bills,” the manner in which they do so varies from organization to organization. In addition to processing differences, there

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When your AP staffers are "engaged," they feel passionate about, and dedicated to, their jobs, says Susanna Hunter, principal consultant with McLean & Company, a firm that specializes in human

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At Regeneron Pharmaceuticals Inc. in Tarrytown, NY, Senior AP Coordinator Delbra Alexander-Blount and her coworkers take paying bills on time very seriously and aim for 100-percent on-time… Read More

By Kerry Schmidt, APMD There are two ways to run an AP department. You can "manage" your staff by commanding the troops in a top-down fashion, or you can build a true team spirit in which you "lead"

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By Pam Miller, APMD Often, when a huge mistake is made or fraud is uncovered, the first question on everyone's mind is, "How did this happen?" People want to know how the mistake slipped through the

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By Pam Miller, APMD If you are looking for strategies to demonstrate that AP adds real value to the organization, you needn't look far. Accounts payable not only adds value, it saves the organization

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