Leadership

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How do you divide the work in your department?

In some accounts payable departments, the plan for how to divide up the work was developed long ago by persons unknown. Out of habit–or inertia–the

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Are you having occasional challenges finding the right tone and approach to use with some of your younger AP staffers? And do you wonder about what incentives work best to recruit and retain workers

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“If there is one thing I would like to tell all leaders at all levels and in all industries,” says author Todd Patkin, in addressing the issue of employee morale, “it’s that you have nothing

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Did you ever wish you had a bunch of “workaholics” in your AP department? Well, be careful what you wish for. Workaholics can wreak havoc in terms of lost productivity, increased health-care

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By Pam Miller, APMD An often-recommended means of improving AP processing as well as the overall reputation of AP is the customer satisfaction survey. Yet few AP departments actually put this concept

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Days payable outstanding (DPO) is a key metric, indicating how many days on average an organization takes to settle its payables. It is used in working capital management. A formula to calculate DPO

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What kind of brand has your accounts payable department built? Marketing executives have long understood that building a brand goes far beyond simply training consumers to recognize a product by… Read More

Communication is vital to all business operations. Effective communication within your organization positively affects communication outside – the two are connected. In accounts payable, effective

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Automation technologies benefit accounts payable departments in a variety of ways. Reduced paper volumes, lower costs, and streamlined invoice approval and payment processes are typically enough to

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Cash is king. While this phrase has become one of the most worn-out clichés in the business world, it doesn't diminish the truth of the statement. A business is not a business without cash. Cash

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