Benchmarking Your AP Performance: Insights from IOFM’s 2025 Survey

In today's finance function, improvement starts with insight. But how do you know what “good” looks like, and what metrics truly matter?

In this editorial webinar, IOFM’s Executive Editor Jess Scheer and Senior Content Manager Grace Chlosta will walk you through the most important findings from IOFM’s 2025 AP Benchmarking Survey. They’ll spotlight key metrics like invoice volume per FTE, cost per invoice, and DSO, and explore how to interpret them in the context of your own team. You’ll learn how to separate misleading metrics from meaningful ones, how to use peer comparisons to identify gaps and opportunities, and how benchmarking can help you set realistic, data-informed goals.

Whether you’ve participated in IOFM’s benchmarking studies for years or you’re new to this critical tool, this webinar will help you translate the data into practical next steps for your AP team’s continuous improvement.

Jess Scheer
Executive Editor, IOFM

Jess Scheer is the Executive Editor for IOFM and a frequent speaker on best practices in financial operations. With deep experience in benchmarking, workflow optimization, and industry research, Jess helps AP and AR leaders translate data into action. He leads IOFM’s editorial research and benchmarking initiatives and regularly facilitates peer discussions among practitioners.

Grace Chlosta
Senior Content Manager, IOFM

Grace Chlosta joined the Institute of Finance & Management (IOFM) in 2022 as the Content Manager. She is responsible for the planning, organization, development, and implementation of all content for IOFM’s digital products and events. Grace is committed to ensuring that IOFM’s content stays timely, relevant, and actionable for financial operations professionals, working closely with a team of content developers, industry leaders, and subject matter experts.