Keys to Driving AP Performance: Eight Benchmarks for Efficiency and Effectiveness in Shared Services

This report is designed specifically for AP teams working in shared services. It benchmarks eight critical AP metrics, including invoice cycle time, cost per invoice, and days payable outstanding all while examining how automation, talent shortages, and today’s economic uncertainty are impacting results. With data from more than 300 IOFM members, it offers a clear look at how shared service centers are really performing today.