2025 AR Benchmarking Report: What Your DSO Isn’t Telling You

In today’s economy, you can’t afford to rely on yesterday's measures like DSO.

It’s not that DSO is a bad measure, it just doesn’t tell the whole story. For that, you need context: A deeper set of measures – and to benchmark the results of those metrics against your peers. Failing to properly benchmark against organizations like yours can lead to bad inputs into your business decision making.

IOFM found that most AR leaders assume their performance is better than it is. In all, 61% of respondents say they think their performance is “above average”, a share nearly twice as high as our data finds. When you think you’re collecting receivables faster and better than your peers, you’re less likely to invest in needed process and technology improvements.

To find how your peers compare across 11 AR measures, the report is divided first by product vs. service organizations; then split further by those using manual vs. automated processes.

You can download IOFM’s 2025 AR Benchmarking Report by completing the form.