Course type: Self-study | On-demand
Registration fee: $195 per learner
IOFM CEUs available: 3
Estimated learning hours: 1-2
Technology Requirements: Most updated version of Google Chrome, a desktop/laptop computer with a strong Internet connection
Course description: Credit management is the first line of defense in protecting the company’s most valuable asset: its cash. This Credit & Collections Master Class helps those in credit departments navigate determining the creditworthiness of customers and striking a balance between protecting the company’s cash and increasing sales, within the guidelines of the company’s AR/C&C strategy.
Enrollment includes: Your purchase includes a short e-book, a 1-hour webinar class recording and three attempts at a short final quiz. Enrollment expires one year from date of purchase.
Related courses: Collections, The Customer Master File, Internal Controls & Compliance (or buy this entire series of four Credit & Collections Master Classes together to save more than 10% on your purchase!)
On-demand registration is now open!
Member discounts apply. Make sure that you are logged in before completing your registration in order to get your member pricing.
Judy Bicking, APM
Senior Trainer, IOFM
Judy Bicking, APM; is a Senior Trainer for IOFM and a 27-year veteran of Johnson & Johnson. Judy is a recognized pioneer and leader in Procure-to-Pay and Credit Management. After a successful career in AR and AP management, Judy lead the development and implementation of J&J’s two Shared Service Centers; located in the U.S and Europe. These shared services are recognized as World-Class handling over 200 decentralized companies and 2.5 million invoices.
Judy also championed training for her staff, investing in the team earning the IOFM’s first AP Departmental Certification designation. Judy is a globally sought-after subject matter expert, trainer, and speaker. She has authored and helped develop the IOFM’s AP online learning center and is a co-founder and SME for the IOFM AP Certification program.
Continuing education credits available!
Continuing Education for IOFM Certification
Receive 3 CEUs toward maintaining a certification with IOFM! IOFM's premier certification programs are designed to establish standards for the industry and recognize financial operations professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the body of knowledge in their profession. Additional rules may apply, depending on your certification. See full guidelines here.
For more information:
Contact Customer Service:
Phone: (207) 842-5557
Email: [email protected]