AR’s Handling of Disputed Charges

August 14, 2020


Disputed charges and short payments are issues that every AR professional constantly grapples with. We asked IOFM Senior Trainer Judy Bicking about the biggest issues and the best ways for AR departments to handle them. Q. What is the most common complaint you hear from AR practitioners about disputed charges? A. It slows them down from receiving payment. Q. What are some of the underlying reasons for these discrepancies? A. There are several possible issues: Incorrect pricing. If the invoice…

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