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Best practices for O2C

November 2, 2022
November 2, 2022

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Q. Can you share with me the best practices regarding the O2C Framework? We are trying to map the end-to-end process, but we have different ideas of what processes should be included as part of the O2C process. A. (Answered by the IOFM Advisory Panel) ----- The flowing L3 workflows are part of the Order-to-Cash end to end processes at my company. NOTE: We identified the O2C is as “Opportunity to Cash” and “Order-to-Cash” is a subprocess. 1. Manage customer Purchase Orders and Sales Order…

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