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How many invoices should an AP specialist process?

September 21, 2021
September 21, 2021


Q. We are a small healthcare provider that has recently grown into a health system. Our AP department consists of 2 AP clerks that handle mail, invoice validation, AP Inquiries, etc., and 5 AP specialists that handle the matching, routing for approvals, statements and inquiries, etc. We currently are an automated department using Kofax and OnBase and our ERP system is Lawson. We are looking to set standards for our AP specialists based on number of invoices touched within the ERP and OnBase. We…

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