Measuring Your AP Performance: Efficiency Benchmarks, Part 2
May 20, 2019
Efficiency Measures: Staffing
Costs are only part of the efficiency equation when benchmarking your AP team’s performance. It’s also important to know if you have the right number and mix of talent.
This section provides two metrics:
Invoices per FTE, to measure if you are adequately staffed
Staff per manager, to measure if you are adequately balanced between junior- and senior-level talent
Invoices per FTE
To normalize this metric, we eliminated organizations that outsource any part of their…
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