The Automation Trap: Why Faster AP Doesn't Always Mean Smarter AP

Rethinking the processes and technology behind modern accounts payable.

AP automation promises faster processing, fewer errors, and less manual work. Yet invoices still get stuck in approval queues, exceptions pile up, and teams spend hours chasing information across disconnected systems.

Why? Because speeding up invoice processing doesn't fix the problems surrounding it.

Fragmented information, manual approvals, and data trapped in emails, PDFs, and supporting documents continue to slow AP teams down. Before work can move forward, organizations often need to turn unstructured content into structured, usable data and connect the processes that rely on it.

Modernizing AP requires more than just moving faster. It requires rethinking how information, documents, and workflows move through the organization.

Join experts from Esker and DataBank IMX to explore how AI, intelligent document processing, and connected workflows can help eliminate bottlenecks, improve visibility, and create a more efficient AP operation.

In this webinar, you'll learn how to:

• Transform unstructured documents into structured data that can be validated and processed automatically.
• Reduce manual work and exceptions by identifying errors, duplicates, and missing information earlier.
• Keep invoices moving with streamlined approvals and faster exception resolution.
• Improve visibility and control across the entire invoice lifecycle.
• Get more value from automation by reducing costs and freeing staff for higher-value work.

The goal isn't simply to process invoices faster. It's to eliminate the friction that slows AP down in the first place.

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Shelly Ann Campbell
S2P Strategic Solution Manager, Esker

Shelly-Ann is a former finance operations leader with deep expertise in Procure-to-Pay, Payroll, and Shared Services transformation. She brings a proven track record of delivering cost savings and efficiency through ERP implementations, automation, and process standardization. In her role as Strategic Solution Manager at Esker, she helps organizations drive standardization initiatives that produce measurable savings, operational efficiency, and scalable results.