Automating the Order-to-Cash Cycle - Part 4

April 15, 2015

Customer Care ConsiderationsAutomating a customer-facing process such as the O2C cycle does not mean providing diminished customer care. The invoice will look and feel similar to a manually processed invoice.Typically, the automated O2C system receives the invoice from the financial system in a text file or a PDF. The automated program then delivers the document...

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