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Team Management
Leading an AR function isn’t easy. The strategies and tactics change based on how your department is structured. IOFM recognizes the unique set of challenges facing AR leaders managing within a silo function verses those operating cross-functionally as part of an Order-to-Cash process and/or housed within a Shared Service Center.
Featured Content
How to Break Down Silos and Build a Customer-Focused O2C Team
When Darin Ball, Vice President, Credit and Collections, first came on board at DS Services of America Inc., he found a silo structure separating the components of the 16 employees that make up the order-to-cash process. Learn how he transformed the culture of the department, engaged employees, and built a customer-focused team.
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Latest
This quarter, The Chapter Pulse spotlights Debra R. Richardson, MBA, CFE, APM, APPM, CPRS, President of the Central Atlantic IOFM Chapter. Debra is a
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In this edition, The Pulse features the highlights and hot topics from the IOFM Chapter meetings that were held during the second quarter of 2025.
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Big News! We have a New Chapter!
Welcome to the Northwestern Region IOFM Chapter
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Early this Spring, IOFM began an initiative to
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