Team Management

Leading an AR function isn’t easy. The strategies and tactics change based on hour your department is structured. IOFM recognizes the unique set of challenges facing AR leaders managing within a silo function verses those operating cross-functionally as part of an Order-to-Cash process and/or housed within a Shared Service Center.

Featured Content

How to Break Down Silos and Build a Customer-Focused O2C Team

Featured Content

When Darin Ball, Vice President, Credit and Collections, first came on board at DS Services of America Inc., he found a silo structure separating the components of the 16 employees that make up the order-to-cash process. Learn how he transformed the culture of the department, engaged employees, and built a customer-focused team. 

Free Download

Featured Content

Featured Content

All Resources

Share

Popular Resources

  1. AR Needs to Communicate With AP—Inside and Outside of the Organization
  2. How Entry-Level Staff Can Add Value
  3. Change Management: Understanding the CFO Mindset
  4. Process Improvements Aid Customer and Employee Satisfaction: Q&A

Strategies & Tactics

View All

AR Needs to Communicate With AP—Inside and Outside of the Organization

Change Management: Understanding the CFO Mindset

How Entry-Level Staff Can Add Value

Managing Shared Service

View All

A Primer on Shared Services

Finding Zen Between AP & AR

Collections Tango: 5 Techniques for Collaborating with Customer AP that Can Step Up Your AR Effectiveness and Productivity

Latest

10 Guidelines for Successful AR Change Management

Organizational change can lead to transformative improvements or disastrous failures. The difference in the outcome is in how the change is… Read More

A Primer on Shared Services

Increasingly, organizations are being called upon to better manage and control costs, provide improved services, and leverage information more… Read More

AR Needs to Communicate With AP—Inside and Outside of the Organization

Collaborating with key stakeholders—both inside and outside the organization—is beneficial when planning improvement activities, designing new… Read More

What are you waiting for?

1

Become a Member

2

Get Certified

3

Attend an Event

Subscribe to our Newsletter

You may unsubscribe from our mailing list at any time. Diversified Communications | 121 Free Street, Portland, ME 04101 | +1 207-842-5500

Accounts Payable & Procure-to-Pay ›

Accounts Receivable & Order-to-Cash ›

© 2019 Diversified Communications. All rights reserved.