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Leading an AR function isn’t easy. The strategies and tactics change based on how your department is structured. IOFM recognizes the unique set of challenges facing AR leaders managing within a silo function verses those operating cross-functionally as part of an Order-to-Cash process and/or housed within a Shared Service Center.
When Darin Ball, Vice President, Credit and Collections, first came on board at DS Services of America Inc., he found a silo structure separating the components of the 16 employees that make up the order-to-cash process. Learn how he transformed the culture of the department, engaged employees, and built a customer-focused team.
This quarter, The Chapter Pulse spotlights Debra R. Richardson, MBA, CFE, APM, APPM, CPRS, President of the Central Atlantic IOFM Chapter. Debra is a
… Read MoreIn this edition, The Pulse features the highlights and hot topics from the IOFM Chapter meetings that were held during the second quarter of 2025.
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Early this Spring, IOFM began an initiative to
… Read MoreWhat are you waiting for?