Customer Master File

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Having a clear set of written procedures for Customer Master File (CMF) management is a must for ensuring consistency and service quality for both internal and external customers of the

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When data in the customer master file (CMF) is set up accurately from the start and the file is properly maintained, billing is better able to avoid invoicing errors and ensure prompt remittances,… Read More

This template provides an example letter that you can use to send new customers. Format Microsoft

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This template provides an example of a form that you can use to gather information when setting up a new customer. Format Microsoft

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This template provides an example of a customer naming convention policy. Format Microsoft

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Since customers are the single most critical element for any business, the customer master file (CMF) is an essential resource for any organization. However, to effectively fulfill its role as a

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In July 2005, hackers stole information from more than 45 million credit and debit cards by breaching the data security system at discount retailer T.J. Maxx. The breach did not become publicly known

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Fourth in a series on the Customer Master FileThe benefits of a well-managed customer master file (CMF)—for AR and the entire enterprise—are immense. However, managing such a file, particularly

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  A critical component of customer master file (CMF) set-up and maintenance is keeping customer information secure and private. For example, you must set up your system so it is password-protected… Read More

The challenge with customer data is that its quality quickly degenerates over time. Experts say two percent of records in a customer file become obsolete every month because customers cease, merge,

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