- Membership
- Certification
- Events
- Community
- About
- Help
Process Improvement
IOFM provides best practices for managing how you get greater performance from your AR. The Institute starts with benchmarking your current performance against your peers to identify where there is opportunity for improvement. And then it requires analyzing each step of the process from maintaining the customer master file, to order processing, to billing, to cash application -- and all the while keeping an eye out for fraud and abuse.
Featured Content
Four Practical Steps to Measuring AR Performance
It’s hard to convert performance goals into a business plan without knowing how much improvement is realistic. And measuring your performance and then benchmarking those results isn't easy or inexpensive. Learn the four steps to consider before measuring.
Featured Content
Featured Content
All Resources
Latest
Businesses and consumers have paid via paper check for years. But once that check is in the mail, how safe is it? Its safety can no longer be
… Read More
In today’s fast-paced business environment, the finance department is pivotal in maintaining operational efficiency and driving strategic
… Read More
Question All Callers, Including Your Leadership -
by Debra R. Richardson
The Bloomberg article ‘I Need to Identify You’: How One Question… Read More
What are you waiting for?
