Q. What does the term EOAP + N90 mean? Would you explain what type of payment term this is? I'm not familiar with "EOAP." Should I avoid this and ask for lower terms? How is this different from N30,… Read More
Q. Recently, there has been a lot more talk about credit card payments in the B2B space. I would like to understand if any of the AR Panelists have recently (or not so recently) engaged in… Read More
Disputed charges and short payments are issues that every AR professional constantly grapples with. We asked IOFM Senior Trainer Judy Bicking about the biggest issues and the best ways for AR… Read More

AP and AR often seem to be at cross-purposes—yet they have a lot in common. Both AP and AR department members are working to feed their families and represent their employers’ interests

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Q. Are your customers demanding the use of their portal to: • Look at invoice history? (Requiring you to look at it yourself)• Submit W-9s?• Submit your invoice?• Other? (Anything else they… Read More
Q. Are your customers dictating terms? What is your response to that? How are you dealing with it? A. (From the IOFM Advisory Panel) ----- Our customers' payment terms are included in their signed… Read More
Q. Does your invoice specifically list a due date? Or do you simply list terms? What is the thinking behind your current practice? A. (Answered by the IOFM Advisory Panel) Our system’s invoices… Read More
Q. Since I am working remotely, I can actually wrap up a few loose ends on my billing systems project. As a result, I have another question for the AR Panel. I hope this brings up a good discussion… Read More
ERS, most commonly used in the manufacturing industry between established trading partners, was introduced in the U.S. by Ford Motor Company, which picked it up when it acquired an interest in Mazda… Read More
The editors of the AR Insider asked three certified AR practitioners and IOFM's subject area expert, John Salek, VP Order to Cash at Genpact, the following question: What methods or processes do… Read More

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