Strategies & Tactics


Collaborating with key stakeholders—both inside and outside the organization—is beneficial when planning improvement activities, designing new processes and procedures, implementing new… Read More
One universal truth is that your job will be easier if you can make your boss look good to her boss. For most of us in AR, that means understanding what makes your CFO tick. What Do CFOs Care… Read More
Having a hard time getting new customers to use your payment system? It’s a common challenge. Customers hate new technology as much as you do. Sales is rarely willing to get involved, or have… Read More

ARO2C17_Basware_Whitepaper_CoverBusinesses have a lot riding on the effectiveness of their accounts receivables processes. Yet most businesses rely on paper-based approaches for creating and sending invoices that result in

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In this third part of a three-part series, we discuss assigning end-to-end ownership: the second step of fixing a broken order-to-cash process with a complicated combination of legacy billing systems

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In this second part of a three-part series, we discuss defining the problem: the first step of fixing a broken order-to-cash process with a complicated combination of legacy billing systems and no

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Improving cross-functional processes like Order to Cash (O2C) isn’t just about squeezing out costs or freeing up the time of finance or procurement professionals. Poorly run processes can damage… Read More

Does your organization pass the “shoe test”? That is, if you look under the table at your next meeting and everybody is wearing similar footgear, you probably don’t have much diversity among

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Compensation for Accounts Receivable management and staff positions has climbed steadily over the last two years as demand has outstripped supply, according to the just released 2017 Salary Guide:… Read More

Few AR and collections departments face greater challenges than those situated in the U.S. healthcare sector. For these professionals, making sure the company is paid in full and on time involves not

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