Strategies & Tactics


In an effort to get a better understanding of AR and how well it interacts with other departments, we asked IOFM’s Senior Trainer Judy Bicking to share her experiences. We explored three different… Read More
Even in normal business conditions, Accounts Receivable often has an uphill battle getting paid. Late payments, incorrect payments, discounts taken but not earned—all of these are everyday problems… Read More
Q. I would like to see if other members would like to share their stats for the metrics listed below as well as their team structure. Stats: Total invoices (count) Invoices requiring a PO… Read More
As the threat of coronavirus spreads and people are being cautioned to “social distance” themselves from one another, a work-from-home strategy is being mandated by many organizations. While AP… Read More
Collaborating with key stakeholders—both inside and outside the organization—is beneficial when planning improvement activities, designing new processes and procedures, implementing new… Read More
One universal truth is that your job will be easier if you can make your boss look good to her boss. For most of us in AR, that means understanding what makes your CFO tick. What Do CFOs Care… Read More
Having a hard time getting new customers to use your payment system? It’s a common challenge. Customers hate new technology as much as you do. Sales is rarely willing to get involved, or have… Read More

ARO2C17_Basware_Whitepaper_CoverBusinesses have a lot riding on the effectiveness of their accounts receivables processes. Yet most businesses rely on paper-based approaches for creating and sending invoices that result in

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In this third part of a three-part series, we discuss assigning end-to-end ownership: the second step of fixing a broken order-to-cash process with a complicated combination of legacy billing systems

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In this second part of a three-part series, we discuss defining the problem: the first step of fixing a broken order-to-cash process with a complicated combination of legacy billing systems and no

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