Strategies & Tactics

Q. Do you have both AR and credit responsibilities within your AR team? Often I see AR and credit responsibilities in the same role. Does anyone have credit role as a separate position? A. (Answered… Read More

Q. Is there a rule of thumb as to the number of AR staff (cash application, credit and collections) recommended per $X of sales/receivables in a non-automated environment? A. (Answered by IOFM's… Read More

Q. 1.) What are companies doing as far as employee work location. Are they allowing full remote, hybrid or onsite work for employees. What are they offering? 2.) If they allow remote or hybrid work… Read More

Q. 1. ) What do you do in your organization about professional development for your AR team? 2.) How do you assess and determine areas in need of improvement, and do you find members of your team to… Read More

by Royce Grayson Morse, IOFM Managing Editor - Being a successful manager doesn’t just involve managing a process—it involves the management of the people who get the work done. We’re all… Read More

The art of turning sales calls and handshakes into real cash flow depends on more than just one perfect invoice. The Accounts Receivable Manager for an automotive parts manufacturer discovered that… Read More

Collaborating with key stakeholders—both inside and outside the organization—is beneficial when planning improvement activities, designing new processes and procedures, implementing new… Read More

Q. I have a bit of an unusual request. I have been working on the team structure and titles for my team. Until a few years ago, we had one department drafting and entering contracts (MSA, SOW )… Read More

In an effort to get a better understanding of AR and how well it interacts with other departments, we asked IOFM’s Senior Trainer Judy Bicking to share her experiences. We explored three different… Read More

Even in normal business conditions, Accounts Receivable often has an uphill battle getting paid. Late payments, incorrect payments, discounts taken but not earned—all of these are everyday problems… Read More