Strategies & Tactics

Even in normal business conditions, Accounts Receivable often has an uphill battle getting paid. Late payments, incorrect payments, discounts taken but not earned—all of these are everyday problems… Read More

As the threat of coronavirus spreads and people are being cautioned to “social distance” themselves from one another, a work-from-home strategy is being mandated by many organizations. While AP… Read More

One universal truth is that your job will be easier if you can make your boss look good to her boss. For most of us in AR, that means understanding what makes your CFO tick. What Do CFOs Care… Read More

Having a hard time getting new customers to use your payment system? It’s a common challenge. Customers hate new technology as much as you do. Sales is rarely willing to get involved, or have… Read More

In this third part of a three-part series, we discuss assigning end-to-end ownership: the second step of fixing a broken order-to-cash process with a complicated combination of legacy billing systems

… Read More

In this second part of a three-part series, we discuss defining the problem: the first step of fixing a broken order-to-cash process with a complicated combination of legacy billing systems and no

… Read More

Improving cross-functional processes like Order to Cash (O2C) isn’t just about squeezing out costs or freeing up the time of finance or procurement professionals. Poorly run processes can damage… Read More

Does your organization pass the “shoe test”? That is, if you look under the table at your next meeting and everybody is wearing similar footgear, you probably don’t have much diversity among

… Read More

Compensation for Accounts Receivable management and staff positions has climbed steadily over the last two years as demand has outstripped supply, according to the just released 2017 Salary Guide:… Read More

Few AR and collections departments face greater challenges than those situated in the U.S. healthcare sector. For these professionals, making sure the company is paid in full and on time involves not

… Read More