Process Improvements Aid Customer and Employee Satisfaction: Part Two

February 28, 2017

Share

In this third part of a three-part series, we discuss assigning end-to-end ownership: the second step of fixing a broken order-to-cash process with a complicated combination of legacy billing systems and no centralized master data, to a streamlined one.Other parts of this series:Project Manager Q&APart 1: Defining the ProblemPart Two: Determine Who Owns O2CIn addition...

  Become A Member

Join IOFM today as a Professional, Business, or Enterprise member — or upgrade your Starter membership — to get access to this content and thousands of other Articles, Webinars, Expert Answers, Resource Downloads, and more!

Join Today

Subscribe to our Newsletter

You may unsubscribe from our mailing list at any time. Diversified Communications | 121 Free Street, Portland, ME 04101 | +1 207-842-5500