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We visited with IOFM Senior Trainer Judy Bicking and asked her about the “days sales outstanding” (DSO) metric—its importance, how best to leverage it, and how it should be addressed in the… Read More
In an effort to get a better understanding of AR and how well it interacts with other departments, we asked IOFM’s Senior Trainer Judy Bicking to share her experiences. We explored three different… Read More
Even in normal business conditions, Accounts Receivable often has an uphill battle getting paid. Late payments, incorrect payments, discounts taken but not earned—all of these are everyday problems… Read More

A policy template for escheatment of unclaimed property. Microsoft Word

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How successfully are you managing the unclaimed property on your books? Are you prepared for a state unclaimed property audit? It's wise to plan ahead. You can use and customize AR&O2C's Accounts… Read More
There is widespread agreement that creation of a true end-to-end order to cash (O2C) process is critical to speeding cash, managing credit risk, and delivering excellent service and value to… Read More

In our article on collections practices, we discuss how an effective collections philosophy, combined with a clear, documented collections action plan and well-structured accounts receivable team

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Poor working capital management can spell disaster for a business’s fiscal health. That’s why companies count on their intrepid teams in accounts receivable to keep close tabs on receivables and

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This template provides an example of a Discount Policy. Format Microsoft

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This template provides an example list of general tasks to consider when implementing an AR Shared Services group. Microsoft Excel

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