The Challenges of Getting Paid During COVID-19

Even in normal business conditions, Accounts Receivable often has an uphill battle getting paid. Late payments, incorrect payments, discounts taken but not earned—all of these are everyday problems shared by every AR department. But with COVID-19, these problems have become even more pronounced and complicated. Customers are stretched thin themselves, struggling to survive. An AP department’s payment strategy may take a triage approach—pay the most critical vendors, those who might cut them off…