On-demand Webinar | Free
Flying blind is never a good idea — especially when it comes to collections management and other Order-to-Cash (O2C) operations.
Register for this on-demand webinar to hear IOFM expert Judy Bicking discuss how reporting and analytics in business operations give companies the visibility needed to optimize every step in your O2C cycle.
In this 60-minute session, you’ll learn how to connect the seven primary O2C components by:
- Extracting actionable metrics from every process
- Analyzing extracted data and realizing process improvements
- Employing process improvements via digital transformation
Judy BickingSenior Trainer, IOFM
Judy Bicking is a consultant, public speaker and author who specializes in accounts payable, accounts receivable and related topics. A 27-year Johnson & Johnson Global Business Services veteran, she was first recognized as a leader in credit management and then as a pioneer and leader in procure-to-pay. After a successful career in leading and managing AR and AP, she was tapped to lead the team to develop J&J’s U.S. shared service center. She later served as AP’s global director on J&J’s European P2P project team. Under Bicking’s direction, the staff members at J&J were the first to earn the TAPN/IOFM AP Departmental Certification designation. Bicking authored and took the lead on much of the AP Network’s AP Pro Train online learning center content, and she participated as a co-founder and subject matter expert for the TAPN/IOFM AP Certification program.
Diana EagenSales Director, Esker
Diana Eagen works for a worldwide leader in document process automation solutions as Sales Director for Esker US. For the past 21 years Diana’s expertise has been providing software-as-a-service solutions that compliment an organizations current IT environment while improving their productivity, efficiency and environmental impact. Diana has a degree from Purdue University.
Continuing Education Units available:Receive 1 CEU toward renewing ARM, ARS, AOCM or AOCS certification from the Institute of Finance and Management!
The Accounts Receivable Certification and Order-to-Cash Certification Programs are designed to establish standards for the profession and recognize Accounts Receivable and Order-to-Cash professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the Accounts Receivable and Order-to-Cash bodies of knowledge.
This webinar is provided free of charge and underwritten by a sponsor. Following the webinar, you may be contacted by the sponsor with information about their products and services.
Continuing Education Credits available:
Receive 1 CEU towards IOFM programs:
Receive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.