Cutting Out Complexities In Customer Deductions With An Automated Solution

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On-demand Webinar | Free

Customer deductions aren’t just difficult — they’re dangerous to a company’s bottom line. Wasted employee time, high operational costs and frustrated customers are common problems for accounts receivable (AR) departments when handling deductions. The good news? Those issues are easily avoidable.

Join the live webinar to learn how an AI-driven automation solution cuts out the complexities of manual deductions management by providing real-time insights into performance and driving greater efficiency through:

    • Reduced time spent resolving deductions; increasing employee productivity

    • A central location for all tasks and documentation; eliminating most manual complexities

    • Decreased number of stakeholders involved; diminishing operational costs

There’s no need to risk profits due to an outdated process. Register now and start simplifying deductions management with an automated solution!


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Mark Brousseau
Special Projects Editor, IOFM

Mark Brousseau is a noted analyst, speaker, writer and marketer, with more than 21 years of experience in advising leading providers of financial operations solutions and services.

Brousseau is president of Brousseau & Associates, a full-service strategic marketing and business development consultancy with the largest client base of any firm of its kind. Brousseau & Associates counts among its clients many top solutions and services providers in the payables, receivables, payments, document management, and healthcare verticals.


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Diana Eagen
Director of Sales, Esker

Diana Eagen has responsibility for Sales & Customer Development for Esker North America. For over 20 years, her expertise has been providing software solutions that compliment an organizations current Accounting and IT departments while improving their productivity, efficiency, and environmental impact. Diana’s passion at Esker is helping finance departments eliminate paper and manual processes while decreasing costs within the credit-to-cash cycle. Diana has a degree from Purdue University.

As a Business Development Manager for Esker along with 15+ years of experience in manufacturing and distribution, Aaron’s background is in process improvement throughout the Order-to-Cash cycle. Aaron has a passion for serving those looking to move beyond the status quo in order to retain and grow their business. Outside of work you will find Aaron chasing his 3 young kids, or training for local crossfit events.


Continuing Education Units available:

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Final-AOCReceive 1 CEU toward renewing ARM, ARS, AOCM or AOCS certification from the Institute of Finance and Management! The Accounts Receivable Certification and Order-to-Cash Certification Programs are designed to establish standards for the profession and recognize Accounts Receivable and Order-to-Cash professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the Accounts Receivable and Order-to-Cash bodies of knowledge.


This webinar is provided free of charge and underwritten by a sponsor. Following the webinar, you may be contacted by the sponsor with information about their products and services.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.