Collection Letters – Love ‘em or Hate ‘em?

In today's economy, staying on top of collections is more important than ever. Here's what you need to know to write effective collections letters: Nearly every collection credit policy manual contains samples of collection letters. Typically, the first letter is friendly in tone – a gentle reminder. The second is less friendly, but still pleasant and accommodating. The third letter, as its name implies – final demand letter – lays out harder, definitive demands. In it, the sender usually…