Using KPIs to Bolster Collections

October 4, 2017


How well is your collections team performing? And how do you know? If you aren’t using key performance indicators (KPIs), it’s time to rethink your strategy. Although there are some KPIs that are well-known and commonly used, this list suggested by Thomson Reuters also includes a few you may not be measuring and may find useful: Days sales outstanding (DSO). Probably the most familiar of this group, DSO tells you how long customers are taking to pay after an invoice has been generated. There…

  Become A Member

Join IOFM today as a Professional, Business, or Enterprise Member — or upgrade your Starter Membership — to get access to this content and thousands of other Articles, Webinars, Expert Answers, Resource Downloads, and more!

Join Today

Subscribe to our Monthly Insider

You may unsubscribe from our mailing list at any time. Diversified Communications | 121 Free Street, Portland, ME 04101 | +1 207-842-5500